At Isla Strings, we are committed to delivering your audio equipment, musical instruments, and recording gear safely and efficiently worldwide.
Processing Time
Orders are typically processed within 1–3 business days after your order is confirmed. You will receive a confirmation email once your order has been processed and is ready for shipment.
Delivery Time
Delivery times may vary depending on your location. Generally, orders are delivered within 7–15 business days. Please note that delivery times may be affected by local holidays or unforeseen circumstances.
Shipping Method
All orders are shipped via reliable courier services. Since Isla Strings operates on cash-on-delivery, payment is collected at the time of delivery, ensuring a safe and convenient shopping experience.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
Lost or Damaged Items
If your package is lost or arrives damaged, please contact us immediately at [email protected] so we can assist you with a replacement or resolution.
Contact Us
For any shipping-related questions or concerns, reach out to [email protected].