Privacy Policy

At Isla Strings, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make purchases from our store. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We may collect personal information that you provide directly, including your name, shipping address, phone number, and email address when placing an order. We also collect information about your browsing and purchasing behavior on our website to improve your shopping experience.

How We Use Your Information

Your information is used to process orders, provide customer support, communicate important updates, and improve our products and services. We do not sell or share your personal information with third parties for marketing purposes.

Payment Information

Isla Strings operates exclusively on a cash-on-delivery basis. Therefore, we do not collect your credit card or banking information, ensuring your financial data remains secure.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website, understand user behavior, and improve site functionality. You can manage or disable cookies through your browser settings, though some features may not function properly if cookies are turned off.

Sharing of Information

We only share your personal information with trusted service providers who assist us in delivering products and services. We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing purposes.

Data Security

We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no method of transmission over the internet can be guaranteed as 100% secure.

Opt-Out Instructions

If you wish to opt-out of receiving promotional emails or communications from Isla Strings, please contact us at [email protected] with the subject line “Opt-Out.” We will promptly remove your email from our marketing list.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at [email protected].